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Frequently Asked Questions
At Alkhair Perfumes, you can pay using credit or debit cards (Visa, MasterCard, RuPay, etc.), UPI and wallets like Google Pay, PhonePe, and Paytm, net banking, or cash on delivery (available for select orders and locations). All payments are processed securely through trusted, encrypted gateways to ensure your safety and privacy.
Once your order is shipped, you’ll receive an email or SMS with a tracking link and order ID. You can use that link to check your delivery status anytime until it reaches your doorstep.
If you receive a damaged, defective, or incorrect item, you can request a return within 7 days of delivery. Simply contact our customer support team through our website or email us with your order details, and we’ll guide you through the return or exchange process smoothly.
Alkhair Perfumes combines traditional craftsmanship with modern luxury, using pure and natural ingredients sourced from Kashmir to create long-lasting, high-quality fragrances.